Pottery Barn in Fort Worth, TX Closed now

Reviews about Pottery Barn

• ★ ☆ ☆ ☆ ☆

  July 06, 2020, by Lauren Arnett
  My husband and I registered here for our wedding. Many items (including our dishes) were ordered online and delivered to us. Our dishes (that we hand washed only, because we didn’t have a dishwasher) almost immediately got fine cracks all over them. We ended up replacing all of our dishes with a different line. We had a clock delivered to us with the second hand rattling around in the enclosed face of the clock, not even attached to the main mechanism. We returned the clock to the store, ordered the same one again (it was online only) and received one that did not keep time, despite multiple battery replacements. We returned it again, ordered one again, and finally got one that was actually worthy of purchase (after the third try). Many of the employees are not friendly and acted put off that I needed help and/or had a problem. My overall experience was such a hassle, and I found that many products are poorly made in addition to the previously mentioned. Such a disappointment for the price you pay and the quality you expect. I will not be recommending wedding registry to any of my friends.