Northern Tool + Equipment in Fort Worth, TX Closed now

Reviews about Northern Tool + Equipment

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  November 06, 2019, by Clumsy Creeper Gaming
  Buyer beware. Read fine print on the back of receipt. ROGER and CINDY at South Fort Worth in Texas not standing behind what their employee said to sell product. They would not give me last names because they said they did not have to, even though they are representing management. Charged 10% restock fee on returning defective item. Then stated they would sell defective product on their mark down shelf. Really, Law suit waiting to happen. When asked about selling faulty products, THEY stated that they do not care about liability do to product being sold as is when it gets resold. Made me upset to know instead of sending it back for repair they are going to resell it to the public. Watch out for this product being resold. The Warn Wench is rated for 1000 lbs , wouldn't even move 200 lbs. The only way this would work is if what your moving is on wheels. They said it pulled the fork lift, which is on wheels, not a direct pull of something not on wheels. Even if it moved fork lift a few inches which I doubt, im sure that was the final blow. Originally, when i bought product I had doubts but thought I would give it a try since their employee reassured me if it didn't work I could bring it back up to 15 days for a full refund. After several attempts it failed each time. They will tell you what you want to hear to sell their products but will not stand behind their word. A Word and a handshake gets you nowhere in this world today. Watch out for this store and what they say. If you buy something you have doubts about listein to your gut, or record what they are telling you, because they will not stand behind it.