Kay Jewelers in Fort Worth, TX Closed now

Reviews about Kay Jewelers

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  January 12, 2019, by Robert Donahey
  Poor service. Bought a bridal set and waited 2 1/2 weeks for sizing. When I called the day before it was promised, I was told it had come in the day before but sized wrong. They sent it back out but never bothered to call and let me know, the excuse being that she got busy. I spoke to someone in customer care and all I got was " I understand your frustration ". These people couldn't care less but why should they, they already have your money. I will NEVER do business with these people again. Buyer beware when dealing with Sherry at the store or Brian in customer care