James Avery Jewelry in Fort Worth, TX Closed now

Reviews about James Avery Jewelry

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  August 31, 2020, by stacie gates
  I've been at this location twice. the 1st time was right before mother's day this year. my mom lives in another state and I'd wanted to share a little bit of Texas with her. I'd purchased the Mothers Love ring and opted for the additional fee for the JA wooden ring gift box and the JA cleaning cloth. it was obvious that my purchase was not significant enough for any one person in the store. not even a smile. my mother was tickled about her ring and wears it daily. when she'd flown in a cpl weeks ago, she'd wanted to visit the store and was interested in matching earrings and necklace. I'd asked her if she'd rather visit the southlake location as they're always friendly and seem to be pleasant by greeting you and asking questions on how they can help make the experience nice. ...she'd not wanted to go that far out as the rains of Hurricane Harvey were settling in. 4 salespeople and 0 customers is what we'd found. I'd asked if be too much trouble to have her ring cleaned for her and we were asked to leave it. ... zero customers, 4 salespeople. .. they all tended to be distant and very snobbish. not an enjoyable experience at all. after she'd made her few purchases, we'd gotten in the car and she says to me, that no matter how much she loves jewelry don't ever take her there again. don't worry, I won't.