Batteries Plus Bulbs in Fort Worth, TX Closed now

Reviews about Batteries Plus Bulbs

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  November 12, 2019, by Chad Edgson
  I purchased my battery online and paid all the taxes, fees, core charges or so I thought. When I went to pick up the battery in the store I was told there is another fee and they will just take that out of the core charge. I asked the store clerk why there is hidden fees and that this is not right. He said there is nothing I can do and said you are the first person to complain. He did not try to help at all just told me swipe my card. He handed me the receipts minus the environmental fee and walked away. I was left standing there didn't offer to help carry the batter out nothing. Once he come out from the back I said so that's it???? No answer!!!! I said if I charged my customer for a product and completed a sale there is no way I would come back and say oh by the way there is another fee I have to charge you for. This is a major flaw in your system and needs to be fixed. I don't mind paying for the fees upfront but do not come ask me after I have already completed my transaction for more money that is just bad business. Also your employee is very rude and honestly doesn't care about the customer. I would fire my employee in a heart beat if he acted this way to one of my customers. He said he is also the manager from autozone.